Network Services has completed a Wi-Fi network redesign in Dixon Hall that should resolve connectivity issues that some students experienced throughout the building.
Because of the enormity of the building, Dixon Hall contains 152 access points on 18 separate sub-networks, each with its own path to the Internet. This created Wi-Fi issues for anyone moving around within the building. If you changed floors or simply moved down the hall, there’s a good chance your device would attach itself to an access point on a different sub-network, and you’d need to re-establish your connection (i.e. turn Wi-Fi off/on) in order to access the Internet.
If you live in Dixon Hall, you probably noticed that your laptop (or desktop computer) connected to Wi-Fi more reliably than your smartphone. The reason for this is that once a laptop computer connects to an access point, it tends to stay connected to that access point. So you could typically move around within your room or suite and maintain a reliable connection.
Smartphones, on the other hand, tend to constantly look for a stronger signal and can connect/disconnect to/from an access point every few seconds. The problem here is that if your smartphone decided to disconnect from an access point on one sub-network and connect to an access point on another sub-network, you effectively lost your Internet access until you re-established the connection (i.e. turned Wi-Fi off/on). This was obviously extremely frustrating to residents.
To resolve this issue, all 152 Wi-Fi access points were moved to a single, large sub-network. So now your device (even smartphones) will maintain a consistent path to the Internet, regardless of the access point to which it's connected.
Due to technical reasons, the ResNet Wireless network within Dixon Marketplace is still on a different sub-network from the rest of Dixon Hall. As a result, you may need to re-establish your connection (i.e. turn Wi-Fi off/on) when you enter Dixon Marketplace.